RDS eCommerce
RDS eCommerce
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Pricing2022-02-22T18:58:32+00:00

Pricing Plans

Powerful shipping software to help your business grow.

Whether you’re a multi-national or a startup, we have a plan to help you grow. Let’s see which suits you best!

RDS Starter

FREE
  • billed monthly
  • For smaller users that are dreaming big, our shipping software will help you get there quicker. If you are shipping less 100 per calendar month, then this is the plan for you.
  • RDS Starter plan includes:
  • Access to our significantly discounted carrier rates
  • Compare multi-carrier shipping rates
  • Instant eCommerce & Marketplace plugin integrations
  • Create custom branded, tracking notifications
  • Create customer returns shipping labels

RDS Pro

FREE
  • billed monthly
  • For busy retailers, shipping over 100 per calendar month (5 a day), that would like to streamline their shipping processes and save significant time and money along the way.
  • Everything in RDS Starter, plus:
  • Scheduled daily collections from the carrier
  • Connect multiple Webshops & Marketplaces
  • Customer Care support via WhatsApp

Small Shop

£3995monthly
  • billed monthly
  • Combine your own carrier contracts along with ours and allow our technology to save you time and money, in enhancing both your, and your customers shipping experience.
  • Everything in RDS Starter, plus:
  • Scheduled daily collections from the carrier
  • Customer Care support via WhatsApp
  • Combine with your own exiting carrier contracts

Medium Shop

£6500per month
  • billed annually
  • Deliver the ultimate in customer experience, complete with an ‘ultra slick’ returns service. Manage your monthly shipping spends & trends with our detailed management information.
  • Everything in Small Shop, plus:
  • Branded customer (self-serve) returns portal
  • Monthly management information reporting
  • Enhanced Support: Dedicated Customer Care contact

Large Shop

£8995per month
  • billed annually
  • The complete RDS eCommerce managed service, to include management information reporting, carrier invoice vetting & invoice query, through dedicated account management.
  • Everything in Medium Shop, plus:
  • Professional carrier invoice vetting / analysis
  • Raising & dealing with carrier invoice queries
  • Premium Support: Dedicated Account Manager

Compare All Features

Wondering what plan is best for you? Here’s the full plan breakdown.

RDS Starter RDS Pro Small Shop Medium Shop Large Shop
Features
START NOW
START NOW
14-DAY TRIAL
14-DAY TRIAL
14-DAY TRIAL
Create Multi-Carrier Shipping Labels ✔ ✔ ✔ ✔ ✔
Access Significantly Discounted Carrier Rates ✔ ✔ ✔ ✔ ✔
Compare Multi-Carrier Rates ✔ ✔ ✔ ✔ ✔
Connect Multiple Webshops ✔ ✔ ✔ ✔ ✔
Create Shipping Automation Rules ✔ ✔ ✔ ✔ ✔
Worldwide Address Validation ✔ ✔ ✔ ✔ ✔
CSV Upload (Multiple Orders) ✔ ✔ ✔ ✔ ✔
Instant eCommerce Integration (Plugin) ✔ ✔ ✔ ✔ ✔
Instant Marketplace Integration (Plugin) ✔ ✔ ✔ ✔ ✔
Next Day Delivery ✔ ✔ ✔ ✔ ✔
48hr Delivery ✔ ✔ ✔ ✔ ✔
Parcel Shop Delivery ✔ ✔ ✔ ✔ ✔
Create Branded Tracking Notifications ✔ ✔ ✔ ✔ ✔
Multi-Carrier Tracking Dashboard ✔ ✔ ✔ ✔ ✔
Multi-Carrier Shipment Reporting ✔ ✔ ✔ ✔ ✔
Create Customer Return Labels ✔ ✔ ✔ ✔ ✔
Customer Care Support via Email ✔ ✔ ✔ ✔ ✔
Click & Collect From Your Shop ✔ ✔ ✔ ✔ ✔
ParcelShop Drop Off ✔ ✔ ✔ ✔ ✔
Carrier Collections ✔ ✔ ✔ ✔
Customer Care Support via WhatsApp ✔ ✔ ✔ ✔
Customer Care Support via Telephone ✔ ✔ ✔
Up to 200/month +£0.16p per additional label over the 200 Up to 400/month +£0.13p per additional label over the 400 Up to 800/month +£0.10p per additional label over the 800
Monthly Management Information Reporting ✔ ✔
Customer Care Contact ✔ ✔
Carrier Invoice Analysis ✔
Dedicated Account Manager ✔

Frequently Asked Questions

Can’t find the answer to your question? Try searching for what you need in our Knowledge Base or get in touch with our team!

What happens if I am not satisfied with RDS eCommerce?2021-04-15T13:16:25+00:00

If you are not satisfied with the RDS service for whatever reason, within your first 90 days, we will issue you with a full refund.

What eCommerce platforms and marketplaces do RDS support?2021-04-15T13:17:23+00:00

We are constantly adding new platforms and marketplaces, to help our customers streamline their shipping processes. Hopefully the one you work with will appear here, however if it’s not, please get in touch and we’ll let you know how close we are to adding it.

What is the cost to connect extra web-shops?2021-04-15T13:20:46+00:00

Both the RDS Starter & RDS Pro options, both come with the ability to add unlimited web-shops, as we certainly do not want to stand in the way of you growing your business.

What support does RDS eCommerce offer?2021-04-15T13:23:41+00:00

We offer free support to all of our customers via email, webinars, video content and our extensive knowledge base. RDS Pro & Medium Shop plans have access to our WhatsApp for Business channel and our Large Shop plan, comes with an account manager.

What counts as a shipment?2021-04-15T13:24:15+00:00

Any shipping label that is generated through RDS eCommerce, including return labels through our customer return portals, will be counted as a shipment and charged accordingly. Only shipments that are subsequently cancelled, before the end of the week that they were generated (Sunday 23:59:59 GMT), will not be charged at the full shipping rate and will only be charged at the ‘Label Rate’ cost. Reprinting an already registered shipping label is not counted as an additional shipment, but re-shipping an order, including ‘Duplicate’ of an existing label (as in, generating a new label) is counted.

Are there any other fees?2021-04-15T13:24:39+00:00

We won’t charge you any additional fees outside of the subscription cost, and/or the quoted carriers rates at the point of booking. Should there be additional carrier charges, due to incorrect or incomplete booking data, or goods returned to sender for example, then these additional charges will be passed back. Please note that you are responsible for the cost of taxes & duties when shipping DDP.

Can I change my plan?2021-04-15T13:25:44+00:00

Of course! If your peak plan suggests that volumes are likely to increase, then just get in touch and we’ll change your plan for you. Similarly, if volumes are forecast to go the other way, just let us know and we’ll flip you back.

Please note we cannot change plans once the month has started, so be sure to get in touch, before the 01st!

Can I cancel my account at any time?2021-04-15T13:26:14+00:00

Again, of course! If we are not doing our job correctly, or circumstances change, we’re not going to tie you in. All we require is 7 days’ notice from the end of the month that you wish to cancel and we’ll make sure the following month’s subscription is not charged.

When will I be charged?2021-04-15T13:26:37+00:00

If you are using our discounted carrier contracts, we will invoice you for the week previous, towards the end of the following week. This gives us the opportunity to vet our carrier invoices, to make sure we have been charged, for what has been booked with RDS.

Monthly subscription fees, will be charged one week into the following month, based on the number of labels that have been generated the month previous.

Join The RDS Family

RDS has helped small and large businesses across the UK to optimise their shipping process and scale globally. Read about our software in action in the customer stories below!

Read More Case Studies

“What three words would I use to describe RDS? I would use the words efficient, time-saving and cost effective.”

Papillon Living
Stephen Anderson

Co-founder, Papillon Living